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FAQ

1.how do i order a custom pet portrait?

  • to order a custom pet portrait (digital/traditional) you just have to select the size of the portrait, add it to your basket and complete the small questionaire before check-out. After that i will contact you through an e-mail asking for 2 to 3 pictures of your pet to send to my e-mail address ancaporaillustration@gmail.com. After i receive all the information i will complete your pet portrait in 3 to 5 days and send you the hi-res scanned version for approval. once it is approved i will send it your way through the post.

2. do you ship internationally?

  • YES! i ship to most regions in the USA and Europe, australia, asia, canada, south america and some parts of africa. unfortunately not all countries are covered as this is a small business and shipping costs can be high. Here is a list of all the countries i currently ship to : Romania, Belgium, Bulgaria, Croatia, Czechia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland, Sweden, Ukraine, United Kingdom, United States, Hong Kong SAR China, United Arab Emirates, Canada, Austria, Singapore, Australia, India, China, Iceland, Isle of Man, Serbia, Turkey, Mexico

3. how do you ship your products?

  • products are shipped through the post office internationally and through fan courier in romania.

4. most used art supplies?

  • Art philosophy Watercolor palette in woodlands

  • holbein acrylic gouache

  • pentel brush sign pens

  • micron fineliners

  • ipad and procreate

5.Where is your brand based?

  • my brand is based in romania in targu-mures. this is from where i make all the shipments on orders

6. what devices do you use for your illustration practice?

  • the canon 700d with the kit lens for filming youtube videos

  • the ipad 2019 and apple pencil for digital drawing

  • an epson l3150 for making stickers and prints

  • Monitor Led Dell P322ID in QHD IPS 31.5 inches 8ms 60 Hz USB C

  • Logitech Wireless Keyboard with Bluetooth

  • Logitech Wireless Mouse

  • blue snowball microphone

7.Did you study art in school?

  • I studied art at university. I studied graphic design at the art and design university in cluj-napoca, romania and i also studied a semester of communication design in manchester,uk.

8. do you take personal COMMISSIONS?

  • yup. just send me an e-mail @ancaporaillustration@gmail.com